Commercial Window Cleaning in London

The outside face of every window in the agreed scope, plus the frames and sills our team can reach. For a London office, shop or hotel that usually means shopfronts, entrance doors, glazed facades and curtain walling, with each elevation listed at survey so the scope is clear before work starts. Glass on the inside is a separate service, internal window cleaning, and it can be booked alongside. Houses, flats and residential blocks are cleaned on the outside too, using the same purified-water poles. Anything outside the written scope is agreed before it is added.

Our team uses reach-and-wash poles. Purified water is pumped up a carbon-fibre pole to a soft brush, so the glass is scrubbed and rinsed from the ground. The poles clean glass up to around 20 metres, which covers most London shop and office frontages with nobody climbing anything. That keeps ladders off the pavement, where passers-by walk, and it keeps the cleaner in a position to see the whole pane. Above pole reach the same team changes method, and the choice for each elevation is made at the survey.

Purified water has its minerals taken out, so it dries on the glass without spots or smears. Tap water leaves dissolved solids behind as it evaporates, and those are the marks you see. With no detergent, no soapy film stays on the glass to catch fresh dirt, and nothing runs off onto the pavement or into the drains below. For a shopfront or hotel entrance that means the glass stays clear for longer and no suds cross a public footway. Frames and sills are rinsed with the same water, so dirty runs do not trickle back down the pane.

The right interval depends on the street and the building. Shopfronts and entrances are often cleaned weekly or fortnightly, because customers see that glass up close. Office elevations on busy roads are commonly cleaned every four to eight weeks, as traffic film and brake dust build up fastest there. Upper floors and quieter elevations are often cleaned quarterly. A programme is set at survey and adjusted after the first few cleans, once the real rate of dirt is clear. These are typical intervals for the glass, not a fixed visit pattern.

Yes. Shopfront glass can be cleaned before opening, and busy entrances can be done out of hours, so the pavement is clear by the time customers and staff arrive. With a pole the cleaner stays on the ground, so a few minutes of coning is usually all the pavement needs. A hotel or office entrance is handled the same way, in the quiet gap before the first arrivals. The times that suit your building are agreed at survey, along with who lets the team in if the work needs access to the premises.

Your named contract manager agrees dates, roof access and sign-in with your building manager before the first visit, so the team arrives knowing where to go and who to report to. Where the roof is needed, the route up and the building's own rules are settled in advance. Most outside cleans need no access inside the building, apart from the way to the roof. The same manager is the person to call if a date has to move or a pane has been missed.

The team sets up the poles and the purified water supply, or the access equipment agreed at survey, and cones off the pavement where needed. Each elevation is worked from the top down: glass, frames and sills are scrubbed and rinsed, so runs fall onto dirt that is still to be cleaned. Before leaving, the team checks every elevation against the written scope. A pane that was missed is done while the equipment is still in place, and anything noticed, such as a failed seal or a damaged frame, is reported to you.

Yes. Where the poles stop at around 20 metres, our own team works from a cherry picker or by rope access, under the same contract as the lower floors. Which method suits each elevation is agreed at survey: a cherry picker needs firm, clear ground to stand on, while rope access suits a frontage with no space below, such as a narrow street or a courtyard. Nothing is bought in, so one team and one point of contact cover the whole building, from the pavement to the roofline.

Yes. Curtain walling, glass cladding and spandrel panels are cleaned one elevation at a time, with the access method chosen for each side of the building. A street-facing side with firm pavement may suit a cherry picker, while a side with no space below may need rope access, and the lower floors are done with poles. Our own window team does all three, so a glazed office block in London is one job with one contact rather than several trades. The survey records the panes on each elevation and the method for each.

Yes. For a house, a flat or a whole residential block, the outside of the windows is cleaned by the same team and with the same pole method as a London shop or office. In a block, communal glass and entrances follow a programme agreed with the block's managing agent, so residents see a regular pattern rather than one-off visits. Frames and sills within reach are washed with the glass. The inside faces of a home's windows can be booked too, through our internal glass service.