In a serviced office centre, your clients are paying for the cleaning. It comes with their licence fee, so a missed bin is your complaint to answer.
The centre also has to sell itself every day: prospective clients walk through reception, the lounge and an empty office on a viewing, often at short notice. Offices change hands on short licences, so a vacant one has to go from move-out to ready to let within days, with carpets, desks, kitchenettes and glass done and nothing left behind by the last occupant. Meeting rooms are booked by the hour and need resetting between bookings. Some clients ask for extra cleaning, which you may recharge, so the work has to be recorded office by office. And centre managers move between sites, so the standard cannot depend on one person being there.
In a centre with dozens of clients, cleaning requests arrive from every side: a client email, the centre manager, a viewing booked for tomorrow morning. A provider needs one team on our side that takes every one of those calls. And when a corporate client's procurement team sends a supplier questionnaire, you need to say what standards your cleaning contractor holds.
Other Providers
We clean serviced centres in single buildings and across groups, from the City, Canary Wharf and the West End to business parks inside the M25. Each centre gets its own schedule, built around its opening hours and the times its viewings usually happen. Co-working operators and tenants on a leased floor face a different job, explained on their own pages.
In a serviced centre the audit starts where clients and visitors start - reception, the lounge, kitchens and washrooms - then takes a rotating sample of client offices, so every unit is checked over time.
Reception, the lounge and the washrooms are the areas audited most closely, because every viewing sees them and every client uses them.
When a client asks for extra cleaning, it is logged against their office with the date and time spent, so you have what you need to recharge it.
An office cleaned between clients is inspected on the same checklist before its first viewing, so the prospect sees what the next client will get.
1,000+
95%
92%
The quote has two parts. The regular cleaning of the centre is priced on the cleaning hours your specification calls for. One-off work, such as move-out cleans and extra client requests, is priced per job, so you can pass it on to the client who asked for it.
Office changeovers are priced from:
£34
per hour
Move-out and move-in cleans
Carpets, kitchenettes and glass
Booked between licences
Centre cleaning is priced from:
£20
per hour
Shared areas and every client office
Hourly price covers products and uniforms
Vetted cleaners for client offices
Reception and office glass is priced from:
£21
per hour
Glass walls and entrance doors
External windows done in-house
Planned around viewing times
Partnering with Bayleaf for our housekeeping services has made a notable difference.
Their attention to detail and commitment to excellence elevate our guest experience to new heights.
Site Manager
W Hotel
The BFM team understand our culture and values, which is what sets us and them apart.
Their experience and unrivalled service delivery has helped out people and business to deliver class-leading customer experience and helped our clients to achieve amazing things too. I highly recommend them.
CEO
Uncommon
Bayleaf FM support and invest in their cleaners ensuring they are all rewarded and acknowledged for their efforts.
They consistently deliver ensuring the highest standards are met at all times, with the added benefit of working with people that you can trust.
Director of Construction
Serpentine Galleries
BFM’s attention to detail and commitment to maintaining the highest cleaning standards within our flagship St James’s Street store truly sets them apart.
I highly recommend them to any premium retailer seeking a company that goes the extra mile.
F&B Manager
Holland & Holland
A centre needs the daily clean of client offices and shared areas, a changeover clean whenever a unit falls vacant, and, for centres with a Bayleaf cleaning contract, maintenance for the small repairs that otherwise sit on the centre manager's list.
Every client office is cleaned to the specification agreed for the centre: desks, bins, floors and kitchenettes. The shared areas get more attention - reception, lounge, meeting rooms and washrooms - with a daytime check before viewings if you want one.
When a client leaves, the office is stripped back: carpets cleaned, desks and pedestals emptied and wiped, the kitchenette degreased, glass and skirting done, and anything left behind cleared on your instructions. The space is then ready to show, and ready for the next client's first day.
Loose door handles, broken blinds, scuffed walls and failed light fittings make an office harder to let. For centres with a Bayleaf cleaning contract, planned and reactive maintenance, run by a dedicated Bayleaf account manager, keeps those jobs off your centre manager's list and gets a vacant unit repaired alongside its changeover clean.
Cleaning guides for serviced office providers - sign up:
Yes. Your clients pay for the cleaning through their licence fee, so every client office is cleaned to the specification agreed for the centre: desks, bins, floors and kitchenettes. Reception, the lounge, kitchens, meeting rooms and washrooms are cleaned alongside, and they get the most attention because every viewing sees them. A client who wants more than the standard can book extra cleaning, recorded against their own office. Cleaners working in client offices are vetted.
Yes. Extra cleaning a client asks for is recorded against their office with the date and the time spent, so you have the detail to recharge it under your own terms with that client. One-off work, such as move-out cleans and extra client requests, is priced per job. The regular cleaning of the centre is priced on cleaning hours. A charge you pass on can therefore be traced to one client and one request.
Still need help? Email info@bayleaffm.com
Usually, yes. Prospective clients walk through reception, the lounge and an empty office, often at short notice, so a daytime cleaner can check those areas and the washrooms before the viewing. Give us the viewing time and the areas that matter most, and the check is planned around them. A centre with regular viewings can build a pre-viewing check into its schedule, timed to the hours viewings usually happen.
Yes, where the centre has a daytime cleaner. Meeting rooms are booked by the hour, so between bookings the cleaner clears and wipes tables, takes away cups and glasses, wipes screens and whiteboards and puts chairs back. A ready office is waiting when the next client arrives. Without a daytime cleaner the rooms are cleaned on the regular visit, so a centre with heavy room bookings may add daytime hours. The reset routine is written into the centre's specification.
Still need help? Email info@bayleaffm.com
A vacant serviced office can usually be cleaned within a day or two of the outgoing client leaving, depending on its size and carpets. The move-out clean strips the office back: carpets cleaned, desks and pedestals emptied and wiped, the kitchenette degreased, glass and skirting done and anything left behind cleared on your instructions. Book it when notice is given and it is planned around the move-out date. The office is then inspected on the same checklist before its first viewing.
Yes. A provider with several centres gets one specification per centre, because a City centre and a business park inside the M25 have different opening hours and different viewing times. Every centre is audited on the same checklist, so the standard in your newest centre can be compared with your best. Centre managers move between sites, so the standard is written down instead of depending on one person being there. Client offices, reception and shared areas are scored separately.
Still need help? Email info@bayleaffm.com
Reviewed by Jorge Hernandez, Operations Director, Bayleaf Facilities Management.
First published 19 March 2025 · Last updated 15 October 2026
Bayleaf FM has cleaned London commercial property since 2001. ISO 9001:2015 and ISO 14001:2015 certified under Citation certificate 460282024, valid to 13 August 2028.