A hotel never closes, so its cleaning is planned around guests rather than an empty building. Occupancy sets the day. A sell-out weekend or a conference needs far more hands between check-out and check-in than a quiet Tuesday, and the rota has to move with the forecast.
Guest rooms, corridors and lifts are turned in that window. Lobbies, lounges, restaurants and spas are cleaned overnight or before breakfast, when the fewest guests are about. Back of house - staff areas, offices, laundry rooms and loading bays - runs to its own schedule. Brand standards and quality audits set the bar, and a hair on a pillow or a smear on a lift door reaches the reviews within hours. We plan every hotel contract around three things: the occupancy pattern, the brand's own checklist, and the hours when each public area is quiet. Towels and linen can be supplied with the cleaning.
Hotels are judged room by room and review by review. Below is what comes with a Bayleaf hotel contract, set against where other cleaning firms tend to add a charge or leave a gap.
Other Providers
We clean hotels from the West End and Mayfair to the City, King's Cross and Canary Wharf, and out to the edge of the M25. London hotels share the same constraints: small service yards, timed loading bays, lobbies that never fully empty and restaurants open to the street as well as to residents. We plan arrival times, kit and night shifts around each building, and waste is managed through our specialist waste partners to the collection times your street allows.
Brand auditors and mystery guests arrive without warning, so we inspect your hotel first, against your brand's own checklist. What we find goes to your managers that morning, with the fix and the person doing it.
Your operations manager walks the public areas and back of house with our app and, where we provide housekeeping, opens a sample of rooms ready for release. Your head of housekeeping reads each report and signs it.
Each fault is given to one person with a date to fix it, and it is closed only when someone has looked again. If the same corridor keeps failing, we raise it with you before a guest writes about it.
Every building we clean is inspected the same way. So a fault that turns up in one - a cleaner that leaves marble dull, a bathroom detail that keeps being missed - becomes part of the training at all the others.
1,000+
95%
92%
A hotel quote starts from the building: the public areas, the back of house and the hours each is open. We walk the hotel with your head of housekeeping, look at how occupancy moves through the year, and price the staffing that pattern needs. Housekeeping and linen are added only if you want them.
Our Hotel Deep Cleaning prices start from:
£34
per hour
Bedrooms, bathrooms and corridors
Booked when occupancy dips
Machines and kit brought in
Our Hotel Daily Cleaning prices start from:
£20
per hour
Public areas and back of house
Products, kit and uniforms come with it
Night or early-morning shifts
Our Hotel Window Cleaning prices start from:
£21
per hour
Lobby glass and entrance doors
Our own window cleaners
Planned around guest arrivals
Partnering with Bayleaf for our housekeeping services has made a notable difference.
Their attention to detail and commitment to excellence elevate our guest experience to new heights.
Site Manager
W Hotel
The BFM team understand our culture and values, which is what sets us and them apart.
Their experience and unrivalled service delivery has helped out people and business to deliver class-leading customer experience and helped our clients to achieve amazing things too. I highly recommend them.
CEO
Uncommon
Bayleaf FM support and invest in their cleaners ensuring they are all rewarded and acknowledged for their efforts.
They consistently deliver ensuring the highest standards are met at all times, with the added benefit of working with people that you can trust.
Director of Construction
Serpentine Galleries
BFM’s attention to detail and commitment to maintaining the highest cleaning standards within our flagship St James’s Street store truly sets them apart.
I highly recommend them to any premium retailer seeking a company that goes the extra mile.
F&B Manager
Holland & Holland
The three services hotels ask us for most: housekeeping and public-area cleaning, kitchen porters for the hotel's restaurants and banqueting, and floor care for lobbies, corridors and spas.
For some larger hotels we provide room attendants as well as public-area cleaners. They turn rooms between check-out and check-in to your brand's room checklist: beds made, bathrooms cleaned, amenities and linen replaced, and each room checked before it is released to reception. Every brand's standard is different, so our room attendants are directly employed, and learn your hotel's own standard before their first shift.
A hotel kitchen feeds breakfast, lunch, room service and events from one pass. Our porters keep the wash-up moving, clear prep benches and floors through service, and hand the kitchen back clean at close, so the chefs can cook. Regular shifts are covered, and extra porters can be added for banqueting and busy weekends.
Marble lobbies, stone bathroom floors, timber corridors and tiled spa surrounds each need their own method. The products and machines for each floor are settled before the first shift, then we scrub, polish or seal on a schedule that suits the hotel - usually overnight in the lobby, finished and dry before breakfast.
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Yes, for some larger London hotels, though most of our hotel work is public areas, back of house and night cleaning. Where we do housekeeping, room attendants clean guest rooms and bathrooms to your brand's room checklist and work inside your check-out to check-in window. A sample of rooms is opened and checked before release. Housekeeping is added to a hotel contract only if you want it, so a hotel can use us for lobbies and corridors alone and keep its own room team.
Yes. A hotel can have towels and bed linen supplied alongside the cleaning, so rooms and spa areas are stocked without managing a separate supplier. The linen is supplied through a third party. Quantities follow your room count and occupancy, and delivery and collection times are agreed with your housekeeping team so they fit around guest arrivals and the hotel's timed loading bay. Linen is optional.
Still need help? Email info@bayleaffm.com
Yes. Lobbies, lounges, restaurants and spa areas at a London hotel are cleaned overnight, between the end of late service and breakfast, when the fewest guests are about. Teams work quietly near anyone still in the bar or arriving late. Wet floors are coned off and dried before the morning rush. Marble and stone are cleaned with products agreed for each surface, and the spa follows its own standards, which we clean to.
Yes. A hotel's back of house is cleaned on its own schedule, away from guests: staff canteens, changing rooms, offices, corridors, laundry rooms and loading bays. Loading bays need their own timing because deliveries are fixed and London service yards are small. Kitchen deep cleans and extraction are carried out by our specialist team overnight while the kitchen is shut, and are kept apart from the daily clean. The contract includes the products, kit and uniforms.
Still need help? Email info@bayleaffm.com
Occupancy sets the rota at a hotel. A sell-out weekend or a conference needs far more hands between check-out and check-in than a quiet Tuesday, so the hours in the turnaround window rise and fall with your forecast. We agree each change with your head of housekeeping as the forecast moves, rather than holding a flat weekly pattern. Deep cleans of bedrooms, bathrooms and corridors are booked for when occupancy dips, so rooms stay on sale in busy weeks.
Yes. Every hotel client gets environmental data, recorded against the services and products used at that property. A group or brand that asks each hotel for sustainability figures can use it in the property's own reporting, and the figures stay separate for each hotel in a group. We report what was used and where. We do not claim reductions or outside verification we cannot evidence, so the data describes the service as it runs.
Still need help? Email info@bayleaffm.com
Reviewed by Jorge Hernandez, Operations Director, Bayleaf Facilities Management.
First published 21 March 2025 · Last updated 21 October 2026
Bayleaf FM has cleaned London commercial property since 2001. ISO 9001:2015 and ISO 14001:2015 certified under Citation certificate 460282024, valid to 13 August 2028.