Ref: 10026
Location: London
Employment: Full Time
Salary: £33,000
About The Role
We’re looking for a proactive and hands-on Site Manager to take charge of all cleaning operations at their assigned location. You’ll be responsible for ensuring services are delivered to the highest standards, in line with contractual commitments and budget expectations.
In this role, you’ll monitor and evaluate site performance, identify opportunities for improvement, and maintain full compliance with company policies and procedures. You’ll also lead, support, and develop a dedicated on-site team, building a motivated, professional, and high-performing workforce that consistently delivers exceptional results.
Key Responsibilities
- Oversee daily cleaning operations, ensuring a safe, efficient, and high-quality service for clients, staff, and visitors.
- Provide hands-on support when needed, covering shifts or arranging cover during absences.
- Respond quickly to on-site issues or emergencies, offering clear guidance and support.
- Train, support, and motivate team members to deliver excellent results and uphold company standards.
- Carry out regular site checks to maintain top cleaning standards and identify areas for improvement.
- Work with senior management on operational tasks, projects, and continuous improvement initiatives.
- Ensure all areas meet health, safety, and hygiene requirements.
- Maintain accurate records in the Time and Attendance system and resolve any discrepancies promptly.
- Manage cleaning supplies and equipment to ensure adequate stock levels.
- Support recruitment, onboarding, and employee engagement across the team.
- Be flexible and proactive in helping ensure the smooth running of the site.
What We Are Looking For
- Fluent in Spanish (essential).
- Strong communication and interpersonal skills, with confidence engaging at all levels.
- Excellent attention to detail, organisation, and time management.
- Proven record of delivering high-quality customer service and meeting performance targets.
- Experience in managing teams, including training, performance reviews, and resource planning.
- Good understanding of Health & Safety practices within cleaning or facilities management.
- Experience delivering COSHH training and preparing risk assessments.
- Relevant industry qualifications (e.g. BICSc, IOSH, or NEBOSH).
- Proficient in workforce and client management systems (e.g. Timegate, HubSpot).
- Experience managing budgets and controlling costs effectively.
- Full UK Driver License.
Benefits
- Casual dress
- Company events
- Company pension
- Referral programme